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How Do I Change my Password?
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1.
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First, log in if you have not already done so. To log in, click on the
Login button, which is located on the upper right of the
Home Page, and follow the directions that appear on the screen.
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2.
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If you have lost or forgotten your password and cannot log in, click the
Lost Password Retrieval button, which is located on the
Login Page. Follow the directions on the screen to retrieve your
password. Then log in.
Related Topics: Retrieve a Password; Change
Web User Name
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3.
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The password change utility is available on the
Member Services page, and can also be reached from the menu on Members/Change
Your Password.
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4.
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To change your password, you must enter the new password in the two fields that
are provided. The two entries must match exactly.
Passwords must consist of four to ten case-sensitive, alphanumeric characters.
Space characters are not allowed. Passwords cannot be blank.
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5.
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Once you have entered and confirmed a new password, click on Save Changes.
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6.
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If you receive an error, try again. Please be sure to use from four to ten
case-sensitive alphanumeric characters, without spaces.
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Can I Change My Web User Name?
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Your identity on the Academy website is determined by two pieces of
information: your web user name, and your password.
You can change your password from within the website, using the
Password Change feature.
However, your web user name cannot be changed from within the website.
You can request a change to your web user name by contacting
Phyllis Bendell at the Academy Publications Department.
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How Do I Retrieve a Lost or Forgotten
Password?
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1.
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If you have lost or forgotten your password and cannot log in, click the
Lost Password Retrieval button, which is located on the
Login Page.
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2.
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Three pieces of information are required by the system. Enter your first name,
last name, and email address in the fields provided.
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3.
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Check the your email address for accuracy, as it is used to verify your
identity. Then click on Submit Request.
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4.
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If what you have entered matches our database records, the system immediately
sends your Academy Web User Name and Password to your email address. Record
them in a safe place, and use the information to log in.
Related Topic: How to Change Your Password
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5.
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If you receive an error, try again. Please be sure to use enter the values
accurately. For security purposes, these values must be verified against our
records in the database.
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Why Can't I See the Whole Web Page?
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The Academy website is designed to work best with computer monitors that have
been set to a resolution of at least 800 pixels wide by 600 pixels high. This
is the standard setting for monitors with a diagonal dimension of fifteen
inches.
To see your monitor resolution settings on a Windows compatible machine,
right-click on your desktop, select Properties on the pop menu, and
click on the Settings tab. You should see a slider control that gives
you the ability to change your machine's resolution settings.
For information on how to manipulate resolution settings on machines running Mac
OS or Unix, please refer to your system documentation.
For more information about computer hardware and software requirements, please
contact Phyllis Bendell at the Academy
Publications Department.
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Why Are the Menus and
Links Unresponsive?
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The Academy website works best on a Javascript-enabled browser, preferably Microsoft
Internet Explorer, version 5 or higher. This browser can be downloaded
for free on the website.
This website has also been tested extensively on many other browsers, including
Netscape (version 6 or higher), Firefox, and Opera.
Some users have reported incompatibility problems with Apple Corporation's
Safari browser. In some situations, the Safari browser can fail to
display the Academy menu systems, even if Javascript is enabled. This is a
known incompatibility issue, and we are working on an upgrade to the menu
system. Should you experience this issue, we recommend that you try one of the
browsers listed above.
For more information about browser incompatibility issues, or to report a
problem that you are experiencing, please contact
Phyllis Bendell at the Academy Publications Department.
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Why Does My Printer Clip Part of
the Page?
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In order to facilitate reliable printing from most browsers, we have made an
effort to constrain the page widths to dimensions that work on most laser
printing equipment.
If you are having trouble printing, we suggest that you try reducing the right
and left print margin settings in your browser. To adjust print margins in Microsoft
Internet Explorer, go to the browser's menu and select File/Page Setup.
The margin settings should appear in the lower left region of the Page Setup
window. Reduce these settings to the minimum dimensions allowable by your
printer. Most laser printers accept a minimal margin setting of 0.21 inches.
To adjust margin settings on other browser software, please refer to the
software's documentation.
For more information about printer incompatibility issues, or to report a
problem that you are experiencing, please contact
Phyllis Bendell at the Academy Publications Department.
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How Do I Locate Pages on a
Particular Topic?
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Most of the pages on the website have a Text Search control, located on
the upper right corner of the page. To run a text search, simply type a keyword
into the field, and click on Search.
The search engine is case-insensitive. Additionally, the engine is capable of
searching for word fragments. In other words, european finds matches for
"european," as well as "europeans."
To search for multiple criteria, separate words with spaces. Example: israel
jerusalem
To search for an exact phrase consisting of multiple word parts, enclose the
phrase in double quotes. Example: "Tel Aviv"
Related Topic: How to Browse Text Search Results
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How Do I Navigate Text Search
Results?
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Text search results are displayed in a navigable grid consisting of up to ten
matches per page. Unlike commercial search engines, which produce an estimate
of the count of matching pages, the Academy's text search engine reports an
exact count. If more than ten matches are found, the website enables navigation
controls above and below the grid of results. These buttons consist of Top,
Prior, Next, and Bottom buttons, which operate similarly to VCR
controls. To see the next set of matches, simply click on the Next button.
The text engine sorts matches by relevance, and reports the number of matches
found for each criterion. You can change the sort order in several convenient
ways, using the Sort By control, which is located above and below the
grid. This control gives you the ability to sort the matches by Relevance,
File Size, and the Last Modified date.
Related Topic: How Do I Locate Pages on a Specific Topic?
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How Do I Search the Academy Membership Directory?
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How Do I Navigate Academy Membership Directory Search Results?
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Membership Directory search results are displayed in a navigable grid consisting of up to twenty-five
matches per page. Unlike commercial search engines, which produce an estimate
of the count of matching pages, the Academy's text search engine reports an
exact count. If more matches are found than can fit on a page, the website enables navigation
controls above and below the grid of results. These buttons consist of Top,
Prior, Next, and Bottom buttons, which operate similarly to VCR
controls. To see the next set of matches, simply click on the Next button.
To change the sort order of the grid, click on a column heading. For example,
click on Election Year to sort on that column. To change the sort order, click
on the Election Year column again.
If you are unfamiliar with the Academy's Class/Section codes, just hold the mouse pointer
over a Class/Section code, and a description of the code appears in a pop-up window.
The rightmost column contains a button called Details, which is enabled if additional
details on the record are available. Click on this button to see additional information about
the associated record.
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How Do I Locate the Membership
Survey?
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The American Academy's membership survey is now available online. You can
review and revised your data profile. Most of the changes that you make online
are applied immediately.
To reach your Academy data profile, you must first log in, using the web user
account name and password that have been provided to you. If you have lost or
forgotten your password, you can retrieve your account
information online.
Once you have logged in, go to the
Member Services page, and click on
Update Your Profile. You can also reach the member survey from the
website's main menu by selecting Members/Update Our Online Survey.
Related Topic: How Do I Navigate the Membership Survey?
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How Do I Navigate the Membership
Survey?
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The questions on the membership survey are organized into nine pages by
category:
1. Name and professional title
2. Contact information and privacy settings
3. Field specialization
4. Family information
5. Education history
6. Published books and articles
7. Awards and honors
8. Academy involvement
Navigation buttons are located at the bottom of every page. One some pages, one
must scroll down to find them. To move to the next page, click Next Step.
To move backward, click on Previous Step.
Related Topic: Where Do I Find Help on Features of the
Survey?
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Where Do I Find Help on Specific
Features of the Survey?
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Each page of the membership survey provides special instructions on the
elements available on that page. To access the instructions, click on the Help
button located at the bottom of each page. You may have to scroll down to find
the Help button.
When you have finished reading the instructions, click on Back To Step (?)
to return to the survey.
Related Topic: How Do I Navigate the Member Survey?
Related
Topic: Can I Save What I Have Done and Resume Later?
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Back to FAQ
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Can I Save What I Have Done and
Resume Later?
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Yes. If you would like to save your work, click on the Save button,
located at the bottom of the current page of the survey.
Hint: The Save button is only enabled if the site detects that changes
have been made. If the button is not enabled, move to the next page of the
survey. The website should then recognize the changes that are pending on the
previous page, and the Save button should be available.
Once you have saved your changes, click on the Close button, located to
on the bottom right corner of the page, to exit the survey. The changes you
have made are automatically recorded, and you can come back to the survey at
any time to review your changes or continue your work.
Related Topic: Can I Send My C.V. or Portfolio to the
Academy?
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Can I Send My C.V. or Portfolio
to the Academy?
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Yes, provided the information you wish to send is in some standard format, such
as Microsoft Word, Adobe PDF, or plain text.
To send your C.V. or portfolio, navigate to Step 3 of the membership
survey. A large button, Send Us Your C.V., should appear on the left
side of the screen. Click on this button, and follow the instructions on the
screen.
Please note that, while survey changes submitted online are processed
immediately by the website, uploaded documents must be processed manually by
our staff. The time required for manual processing varies according to the
workload of the Academy staff.
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